Privacy Policy
Effective date: July 23, 2026
Nomad Hospitality (“we,” “us”) operates nomadhospitality.co and stay.nomadhospitality.co (together, the “Site”). This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
You provide it: name, email address, and (optionally) phone number when you create an account, book a stay, submit a form (contact, guidebook, owner inquiry), or email us. Booking details — property, dates, party size, payment status — are created when you book. Payments are processed by our booking engine’s payment provider (Stripe); we never see or store full card numbers.
Collected automatically: pages you visit on the Site, searches and dates you enter, homes you save to favorites, and general device/browser information — via cookies and similar technologies from our analytics and marketing tools (HubSpot, Google Analytics, Google Tag Manager). If you create an account or submit a form, this browsing activity may be associated with your contact record.
How we use it
– To operate your stay: reservations, check-in details, guest communication – To operate your account: saved favorites, your stay history, sign-in – To send service emails (account passwords, booking confirmations) – To send occasional marketing emails — for example, when a home you saved is filling up. Every marketing email includes a one-click unsubscribe, honored immediately and permanently. – To understand how the Site is used and improve it – To respond to owner/management inquiries you submit
We do not sell your personal information.
Who we share it with
Service providers who help us operate: HubSpot (contact management and marketing), Google (analytics), Uplisting (reservation management), Stripe (payments, via the booking engine), and email/hosting infrastructure providers. Each processes data only to provide services to us. We may also disclose information when required by law.
Cookies
The Site uses cookies for core functionality (login sessions), analytics (Google Analytics), and marketing measurement (HubSpot). You can block or delete cookies in your browser; core Site features may be affected.
Retention
Account and booking records are kept while your account is active and as required for legal, tax, and accounting purposes. Marketing preferences (including unsubscribes) are kept indefinitely so they stay honored.
Your choices and rights
– Unsubscribe from marketing at any time via the link in any email – Access, correct, or delete your personal information by emailing team@nomadhospitality.co — we respond within 30 days – Depending on where you live (e.g., EU/UK, California), you may have additional rights under local law; contact us to exercise them
Children
The Site is not directed to children under 16 and we do not knowingly collect their information.
Changes
We will post updates here with a new effective date.
Contact
Nomad Hospitality · 204 4th Ave S, Jacksonville Beach, FL 32250 team@nomadhospitality.co